Determining the urgency of the problem

The level of collaboration will depend on the urgency, significance and severity of the problem; trust your instincts.  There may be circumstances where collaboration will be needed at the time of review (for example if very unwell or displaying significant suicidal intent). 

Advising patients to make GP appointments

When advising patients to make GP appointments, it is good practice to communicate this to the GP team using the best way possible within your own practice. In terms of advising on urgency of appointments, we suggest the following: